Subject: Oscilloscope problem

I recently bougth your OSC482 and my PC even if equipped with Windows 10 is not able to see and then to start the oscilloscope. What I can do? Is it possible to receive a driver to install? Waiting for heareing you, I remain. Best regards.

2019-06-11 01:31:02   Massimiliano Bassi   Mail: maxbassi18854@gmail.com

Title: Oscilloscope problem

Hi, Massimiliano: Thanks for choosing LOTO Instruments. The driver, software, and user manual could be downloaded at http://bbs.lotoins.com/support.html Usually win8/10 are driver free. Could you please take some screen shots of the problem and we will check and reply as soon as possible.

2019-06-22 10:58:10